During the meeting I put her name in quotation marks on my notepad after witnessing her hostile response to a simple question from another coworker. It wasn’t the first unusual reaction I’d seen from her since I’d started the new job.
I understand frustration in a fast-paced contracting environment. But with no training, no mentors and an immediate need for a perfect product, it happened a lot. I’m pretty good with picking up new content management systems and email marketing tools. I’ve been doing it for three years now. But some degree of patience is required if you’re not going to train, or don’t have time to manage or answer questions. I’ve managed staff before, and you simply have to accept taking time out to help people. And if your requirements are exacting without a standards document, be prepared for questions.
For those reasons, the first time she yelled at me I let it pass. I know yelling, running, slamming doors and dropping the f-word at work are unacceptable. But I needed to work and swallowed my pride and continued to do the best I could.
I’d gotten good progress on the e-newsletter last week, but a few stories were missing from the news agenda, most of the last bits of information I needed were from her. But running up to the deadline was commonplace so I prepared for patience. There were still questions to be asked, mostly to cover my ass and make sure her needs were met before submitting it to the client.
Although her office was four doors down, she preferred to communicate on Skype. OK, I’ll learn Skype and communicate that way, even though I prefer face-to-face communication. Her responses to my questions were curt and then she used all-caps. At the end of the exchange I replied, “All caps isn’t necessary when I’m reaching out for help and trying to fix things.”
In under a minute I heard a slam, and shouting from next door office where my boss sat: “I’M GONNA FUCKING KILL HIM!!! I CAN’T GET MY WORK DONE!” And another slam, then dead silence throughout the office. I tapped away at my task, intent on getting the newsletter done by deadline. Then my brain started to scramble and all my text and apps made no sense. I got up and went to my manager’s office and said, “I’m sorry that just happened to you, I don’t think this job is working out.” My manager assured me quitting wasn’t necessary at that moment and that we would talk later.
I later learned that the operations lead was also in that room where “Joy” made her case so emotionally to my manager. Bad move for “Joy”. She had been quickly escorted out of the building and hasn’t been seen since. If that action hadn’t been taken I surely would have left that morning too. I would later learn she had a history of outbursts and anger management issues. Her outburst that day was beyond inappropriate, and although I only heard the outburst through the wall, apparently it was downright frightening in person.
It hadn’t really sunk in how bad the outburst was until this morning. I certainly didn’t want to work with her again. Although I was well-liked by most other coworkers, things hadn’t been going well there across the board. It really wasn’t working out, even with Joy’s help.
I started the job right after returning from dealing with my mother’s funeral affairs. I had interviewed for the job the day after my mom died. The immediate pace of the work didn’t leave much time for me to deal with mental stuff I really need to deal with. So there’s gonna be a break from work stress for a while, no immediate hurry to get another job, no immediate hurry for anything for that matter. And I am in no condition to deal with any more “Joy” in the immediate future.